Lumen Wins $223 Million DISA Contract to Support US DoD

Lumen Technologies has won a $223 million contract from the US Defense Information Agency (DISA) to provide secure mission-critical communications services to the US Department of Defense.

The $223 million task order has a base performance period of one year, with three additional one-year options and a potential six-month extension. It was awarded to Lumen under the General Services Administration’s 15-year, $50 billion Enterprise Infrastructure Solutions (EIS) program.

As part of the agreement, Lumen will supply DISA with modern hybrid-cloud voice and audio conferencing services that support the Department of Defense’s (DoD) mission both inside and outside the US. According to Lumen, the new Voice over Internet Protocol (VoIP) system saves the government money by eliminating the need for desk phones and supporting remote users as DoD transitions to a hybrid workforce.

Delivering voice and conferencing services from cloud data centers that meet DoD Impact Level 5 security standards provides modern capabilities with scalable infrastructure ready to meet warfighters needs on demand.

According to Lumen, the new voice services will support DoD’s transition to a next generation 911 (NG911) system at military bases that can better pinpoint and route first responders to a caller’s location. The Lumen NG911 platform improves the delivery of emergency calls and enables residents to contact 911 not only by making a voice call – it also lays the foundation for the delivery of pictures and videos in the future.

Zain Ahmed, senior vice president, Lumen public sector, said: “The U.S. Department of Defense has a far-reaching mission to provide military forces to deter war and ensure our nation’s security. DoD selected Lumen to deliver voice communications services that will help it carry out its important mission using today’s technologies. DoD is modernizing its network and leveraging cloud-based technologies like the new voice system enabled by Lumen that securely connects our troops with modern communications tools wherever they are.”

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